This Privacy Policy explains what personal data tk44 collects from users in Bangladesh, how that data is used, who it may be shared with, and how you can exercise your data rights. Please read this document carefully before using the Platform.
Privacy at a Glance
Six core commitments that define how tk44 handles your personal information. Full details are in the policy sections below.
All data transmitted between your device and tk44's servers is protected by SSL/TLS encryption. This applies to account registration, login, deposits via bKash and Nagad, withdrawals, and live chat sessions.
Registered tk44 users may request access to the personal data held about them, request corrections to inaccurate data, or submit a deletion request by contacting support. Requests are processed within 30 days of receipt.
tk44 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Data shared with partners is limited strictly to what is necessary for payment processing, fraud prevention, and game delivery.
tk44 does not store bKash PINs, Nagad credentials, Rocket wallet details, card numbers, or any raw payment authentication data. Payment transactions are handled directly by the respective payment providers' secure APIs.
Personal data is retained only for as long as it is necessary for the purposes outlined in this policy, including legal and regulatory compliance obligations. Account data is typically retained for a minimum of five years following account closure.
If you have opted in to receive promotional communications from tk44, you may withdraw consent at any time by contacting support or adjusting your account notification preferences. Withdrawal of consent does not affect lawful processing carried out prior to that point.
This Privacy Policy ("Policy") describes how tk44 ("tk44", "we", "us", "our") collects, processes, stores, and protects personal data relating to users ("you", "your") of the tk44 website at https://tk44.today and all associated services (collectively, the "Platform"). tk44 operates an online casino and sports betting platform serving adult players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.
We are committed to handling your personal information with transparency, care, and respect. This Policy explains what data we collect, why we collect it, how long we keep it, with whom we may share it, and what rights you hold in relation to it. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside tk44's Terms and Conditions and Responsible Gaming Policy, all of which together constitute the full agreement governing your use of the Platform.
For the purposes of applicable data protection principles, tk44 acts as the data controller in respect of personal data collected through the Platform. As data controller, tk44 determines the purposes for which and the means by which your personal data is processed.
All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the tk44 support team. Contact details are provided in Section 14 of this Policy.
tk44 collects the following categories of personal data from users of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration, account updates |
| Financial Data | bKash mobile number, Nagad account reference, Rocket wallet reference, Upay reference, Visa/Mastercard last four digits | Deposits and withdrawals |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, game session records, bonus usage | Ongoing Platform use |
| Technical Data | IP address, browser type, device type, operating system, screen resolution, session timestamps | Automatic collection on access |
| Usage Data | Pages visited, features used, time spent on each section, referral source | Automatic collection on access |
| Communications Data | Live chat transcripts, support email content, WhatsApp messages to our support number | When you contact support |
| Marketing Preferences | Opt-in or opt-out status for promotional communications | Registration, account settings |
Note: tk44 does not collect or store raw payment credentials such as bKash PINs, Nagad passwords, full card numbers, or CVV codes. All payment authentication is handled directly by the respective payment service providers.
The majority of personal data held by tk44 is provided directly by you when you register an account, complete identity verification, make a deposit or withdrawal, use live chat, send a support email, or update your account preferences.
When you access the Platform, our servers and analytics systems automatically record technical and usage data including your IP address, device identifiers, browser information, and browsing behaviour on the Platform. This information is collected using server logs, cookies, and similar tracking technologies as described in Section 8.
We may receive limited data about you from third-party service providers who assist us in operating the Platform, including:
tk44 uses the personal data collected for the following purposes:
tk44 processes your personal data on the following lawful bases:
tk44 does not sell your personal data. Data is shared with third parties only to the extent strictly necessary to operate the Platform and comply with legal obligations.
tk44 may share your personal data with the following categories of recipients:
All third-party service providers who receive personal data from tk44 are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they provide to tk44.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to remember certain preferences or session information. tk44 uses cookies and similar technologies including web beacons and local storage.
You may control cookie settings through your browser preferences. Note that disabling certain cookies may limit your ability to use some features of the Platform, including maintaining an active login session.
tk44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction and financial records | 7 years after transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Anti-money laundering compliance |
| Support communications | 3 years after last interaction | Dispute resolution and audit trail |
| Technical and usage logs | 13 months on a rolling basis | Security monitoring and analytics |
| Marketing preferences | Until consent is withdrawn or account is closed | Consent management |
After the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification.
tk44 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Notwithstanding these measures, no method of electronic transmission or storage is completely secure. tk44 cannot guarantee absolute security, and users are encouraged to use strong, unique passwords and to notify us immediately of any suspected unauthorised account access.
As a user of the tk44 Platform, you hold the following rights in relation to your personal data:
To exercise any of these rights, please contact the tk44 support team using the details in Section 14. We will respond to all verifiable requests within 30 calendar days. We may need to verify your identity before processing a data rights request.
The tk44 Platform is strictly for adults aged 18 and above. tk44 does not knowingly collect personal data from any person under the age of 18.
If tk44 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted and the associated account will be immediately suspended. If you have reason to believe that a minor has registered on the Platform, please notify us immediately at the contact details provided in Section 14.
tk44 uses date-of-birth verification during registration and may request documentary proof of age at any time as part of our KYC process. Parental control software is recommended for households where minors have access to internet-connected devices.
tk44 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered users by email or by displaying a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this Policy will be updated with each revision. Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of the changes. If you disagree with the revised terms, you should stop using the Platform and may request account closure as described in our Terms and Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data tk44 holds about you, please contact our support team through any of the following channels:
We aim to acknowledge all data-related enquiries within 48 hours and to resolve them fully within 30 calendar days. For urgent security matters such as suspected unauthorised account access, please use the live chat channel for the fastest response.
Your privacy is protected every step of the way. Now discover tk44's full range of casino games, live cricket betting, and slot titles built for Bangladeshi players.